What To Expect When You Have A Septic Tank Installation
To give you complete peace of mind and clarity, here's what to expect when you have a septic tank professionally installed by us at your premises.
Your Septic Tank Installation
Initial Inspection
When you make contact with us you'll speak to Martin - the owner of R C Atkin. No having to talk to employees who cannot provide you with full and factual information regarding your septic tank requirements. No being passed from one person to another.
Martin will talk through your requirements, and will make a mutually convenient appointment to visit your premises to undertake a site inspection.
At the site inspection Martin will discuss with you the size and suitable location of your septic tank. He will talk you through the installation, how it will work, the time it will take, and he will make you fully aware of any challenges that may need to be addressed as part of your instal.
Quotation
You'll receive your quotation for your septic tank installation within 3 days of your initial site inspection. Quotations are normally sent via email, with a follow-up call from Martin to confirm your quotation has been received by you.
Please be mindful that your quotation is an all inclusive price. That means it includes all materials, all equipment (including heavy machinery), taking care of all building regulations paperwork on your behalf (if you want us to take care of this), and attendance of the skilled workers required to make sure your septic tank installation is undertaken professionally, speedily, and with minimal disruption to yourself.
No extra unexpected hidden costs along the way, so that you're safe in the knowledge that the price quoted will be the price charged (unless stipulated in your quote that there are extra charges to be considered).
Payment terms for all septic tank installations are 50% of the cost of installation upfront, the remaining balance to be paid in full no later than two thirds of way through your installation. Martin will keep you fully informed of the date by which you are required to make your second and final payment in full.
Installation
We will show up on the agreed date and time to install your septic tank. No unnecessary delays or pushing your installation back. The only disruption to your installation date would be severe weather conditions that would make the fit impossible.
We will undertake your installation with the least amount of disruption and inconvenience to you. Martin will keep you fully informed of progress throughout your instal.
We will not tell you that your installation will take 7 days, and still be on site 14 days later. We pride ourselves on giving our customers our full attention through any installation, without breaks to our service (excepting severe weather conditions).
When we have finished your professional and quality installation, we will leave your premises tidy and with a septic tank fully installed and in perfect working order.
Maintenance
We care about our customers. We want you to have a septic tank that will last a lifetime, without you facing emergency breakdowns that can be costly and hugely inconvenient to you. If you experience issues with your septic tank we are on hand to help.
You should also make sure you empty your septic tank of slurry every twelve months, and whilst we do not offer this service ourselves, we do have a list of approved companies who can take care of this for you.
Martin will be happy to discuss maintenance services with you once your septic tank installation is complete. Please also feel free to call Martin to discuss maintenance if your septic tank is already installed and you're experiencing problems.
Pricing
We never overcharge. We don't do hidden costs. We will always give full clarity about the necessary costs involved in your septic tank installation.
We may not be the cheapest. But we guarantee we will deliver the best service to you, both with your septic tank installation, and with ongoing maintenance should you choose to use us for that. You matter to us. We aim to deliver the best service to you.
Ready To Install Your Septic Tank?
In the first instance please call Martin (the owner of R C Atkin), to chat about your septic tank requirements. Martin can be contacted on: 07721 511814. If you reach Martin's voicemail, please do leave a message. Martin will guarantee a call back to you within 24 hours, although normally much sooner than that.
We look forward to helping you with all your septic tank needs.
